Delivery Information

Delivery Information

We at IUA Living have a dedicated customer service team that meticulously handles your orders quickly and efficiently, with most orders being dispatched within 24 hours of being placed; however, some orders may take up to 48 hours to process. Should any unforeseen delays occur, you will be notified within 48 hours of placing your order. All our large orders are palatalized and dispatched using AKW Global formerly known as Pallet Line and smaller orders are sent out via couriers. All our orders are tracked and require a signature at point of delivery. Please consider this when selecting a delivery address/location. 


Deliveries are made from Monday – Friday. During weekend and public holidays there are no deliveries, but we will be pleased to quote for a bespoke delivery requirement either Saturday Delivery, Timed Delivery, Off-Shore Delivery, etc. Our deliveries are insured for full value of the order. Although we endeavor to have your order with you as quickly as possible, please allow for a slight delay with shipment and delivery during promotional activity.